iPod / iPhone / iPad

Question: Word Shaker: Some sounds still play when Sound is disabled
Answer:
This will be fixed in the next update


Question: Word Shaker: Menu buttons don't respond / game seems frozen / no sound
Answer:
We're working on a fix. For now stop and restart the game (see, How to stop an app)

Palm / PocketPC

Question: I didn't receive my activation key!
Answer:
You can request a new one here


Question: My activation code doesn't work!
Answer:
Make sure your HotSync ID or Owner name is capitalized correctly, it is case sensitive. (ie. James (capital J) and james (lower case j) is different), the name you use to request your activation code must be Exactly the same as it is on your handheld or it won't work.


Question: I lost my activation key, can I get a new one?
Answer:
Sure, you can request a new one here